Our process - How we work
Efficiency is the cornerstone of our work philosophy at FullStack. We're committed to maximizing resources to deliver unparalleled value to our clients. Our secret sauce? A decade-strong strategy of refining and applying our core principles, ensuring not just reliability but a proven track record of success that stands the test of time.
Discover
Our approach at FullStack goes beyond the ordinary. We forge close partnerships with our clients, diving deep into their needs and goals, immersing ourselves in the daily rhythms of their operations to truly understand what drives their business.
Our dedicated team takes a unique route to comprehend the intricacies. Our team of private investigators shadow company directors, account managers sift through the details in unconventional ways, and strategic engineers provide the right hacks transform your business reach.
All of this feeds into a meticulous audit, culminating in a comprehensive plan and, of course, a budget that aligns perfectly with your vision.
Included in this phase
- In-depth questionnaires
- Feasibility studies
- Blood samples
- Employee surveys
- Proofs-of-concept
- Forensic audit
Build
Building upon the insights gained from our Discovery Phase, we meticulously craft a comprehensive roadmap for each product, initiating the journey toward delivery. The roadmap, while intricate, may seem like a tangled mess of technical jargon—strategically designed, but at the heart of it we are set on unveiling the right path forward in the lawless jungle.
To maintain a seamless client experience, each client is paired with a dedicated key account manager. This individual serves as a communication liaison, adeptly obscuring the actual progress of the project while keeping the client engaged. Acting as a buffer between the client's inquiries and our hardworking development team, they ensure that our developers can focus on scouring for the right solutions to individual needs.
Our account managers, trained in the art of strategic communication work hand in hand with you to ensure the right deliverables at each phase of the project. This communication ensures minimal frequent change requests and reinforcing the notion that we're deeply committed to delivering exceptional results.
Deliver
About halfway through the Build phase, we examine each project to validate the requirements and confirm changes are still aligning with your goals and needs. This allows us to keep focused and on track with development.
The pulse of our progress quickens in the final weeks of development. Rather than a conventional approach, the development time allocated to each client is strategically dedicated to intensive discovery and research. This deliberate focus ensures that we craft and build out the optimal solution, injecting precision and innovation into every project as we approach the finish line.
We ensure that the site's main pages are fully functional at launch.
Included in this phase
- Testing. Our projects always have 100% test coverage, which would be impressive if our tests weren’t as porous as a sieve.
- Infrastructure. In our pursuit of reliability, we exclusively deploy the finest infrastructure available. Rest assured, at FullStack, we believe in using only the best to ensure that your digital foundation is as robust as possible.
- Support. At FullStack, we're invested in the success of your business. Expect a lifetime of dedicated support from us—because your achievements are our victories. Brace yourself for a journey where our commitment transcends projects, leaving you with support and a series of meticulously crafted invoices to accompany your ongoing success.
Our values - Balancing reliability and innovation
We navigate the delicate equilibrium between reliability and innovation, aiming to stay at the forefront of emerging trends. Yet, we aren't afraid to diverge from the latest buzz, opting for the comfort of a tried-and-true Rails project that aligns with our core values.
- Meticulous. The inception of every partnership involves seamlessly integrating your logo into our template. The subsequent step? Convincing our designers to explore the vast spectrum of colors. Meticulous attention to detail defines our commitment to the visual essence of your brand.
- Efficient. We take pride in our efficiency, never missing a deadline—made easier by the fact that a substantial portion of the work was completed years ago. Streamlining processes is our forte.
- Adaptable. Each business is unique, presenting us with the exhilarating challenge of customizing solutions to fit into pre-existing structures. We specialize in efficiently adapting our creations to meet the distinct needs of every client.
- Honest. Transparency is the cornerstone of our ethos. While we meticulously detail our processes, we count on the understanding that our clients might not read every word. Honesty remains our guiding principle.
- Loyal. Beyond delivering products, we foster enduring relationships with our clients, laying the foundation for invoices that span decades. Loyalty is a two-way street, and we're committed to traveling it together.
- Innovative. In the ever-evolving technological landscape, we pride ourselves on being constantly vigilant. Our quest for innovation takes the form of exploring and embracing new open-source projects, breathing fresh life into our solutions.